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Partnership Manager

Full Time
Rhodes, NSW
Posted 2 years ago

Reporting directly to the National Partnership Manager, we are seeking to appoint a Partnership Manager to join this high performing team.

This is a pivotal role in the business, as support and growth of our Employer Partners, is a key driver of success for the business. The ideal candidate will be passionate about business objectives and will champion the client voice in all aspects of their work to create successful, long term partnerships.


Key Responsibilities

  • Establish and build strong strategic relationships with an overarching focus on exceptional customer experience and key account management
  • Set and achieve sales targets for the client via increased membership growth within agreed timeframes and aligned with the business strategy
  • Monitor membership churn and identify opportunities to implement and reduce overall membership churn rates
  • Represent Fitness Passport at events aimed at promoting the business’s reputation such as client functions or events, exhibitions and industry events
  • Coordinate the development of marketing, promotional or other materials as required with internal and external stakeholders
  • Proactively develop and execute on plans to improve the quality and efficacy of membership growth and customer satisfaction related processes
  • Develop forecasts and track Employer account metrics
  • Monitor and analyse membership uptake and retention rates


The successful candidate will have:

  • 3-5 years of account management experience working with medium to large enterprises
  • Experience with Freshsales or other CRM Systems
  • Previous experience and accountability for sales forecasting and sales achievement
  • Demonstrated experience for preparing and reviewing marketing briefs and materials for successful campaigns
  • Ability to develop long term and influential business relationships via a strong focus on customer service
  • Team player that thrives in a results driven culture
  • Self-motivated with strong organisational skills
  • Accepts accountability and has ability to work independently
  • Willingness to travel both within NSW and interstate


In return we offer a competitive salary, generous employee benefits including flexible working arrangements; and an opportunity to work, learn and grow in a friendly and supportive environment.

If this role is for you, apply now!

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